Montserrat has a comprehensive Quality Management Program to monitor, assess, evaluate and improve the quality of patient care across our network of facilities. Montserrat Day Hospitals is dedicated to regularly collecting and monitoring clinical data in an effort to ensure positive, quality outcomes for the patient journey. We are committed to principles and practices to eliminate, reduce, and/or manage risk across the Organisation.
Montserrat Day Hospitals gathers, provides and reports data to external healthcare regulatory bodies, including the Private Health Regulatory Team, Queensland Health and the Australian Commission on Safety and Quality in Health Care. Montserrat Day Hospitals benchmark nationally across our facilities measuring the performance of a company’s policies, processes and services identifying internal opportunities for improvement.
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