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Key People

Key Management

Helen Chalmers CEO / Director of Clinical Services

Helen has over 35 years’ experience working in the health care system. She commenced her career as a Registered Nurse / midwife in various clinical areas. She then took on management roles in departments in both acute and subacute healthcare settings. For the last 11 years, Helen has lead health services in a CEO / GM role, driving and being responsible for, business financial performance, strategic growth, and clinical operational day to day managing of the facility.

Helen has experience in change management and leading her teams through change in smaller regional healthcare settings.  She has always had a strong focus and involvement “on the ground” with the day to day running of hospitals and a keen interest in the people working within, to drive a positive workforce culture and enable people to be the best they can be. Helen believes cohesive, highly performing teams create and achieve an excellence in customer service provision and ensure the maximum level of patient satisfaction with optimised clinical outcomes. 

Nadia McCarthy Business Manager – Westside Private

Commencing with the Montserrat group in 2012 whilst undergoing her Bachelor Degrees, Nadia initially began in the Call Centre and moved throughout roles in the business into her current role as Business Manager at Westside. This variation in her role has allowed Nadia a wide view of the daily operations of the business which in turn allows her to influence change across the business to ensure staffing & patient efficiencies are possible.

From late 2018 Nadia moved into the Business Manager role of Westside Private Hospital, assisting in the daily running and theatre scheduling of Westside Private Hospital.

Nadia’s background ensures she is able to be involved in a number of group-wide projects in addition to her responsibilities at Westside as the Montserrat group expands Nationally.

Margaret Kenny Chief Nurse

Margaret is a Registered Nurse who has held senior executive positions for over 15 years with proven expertise in clinical, strategic and operational management in the private sector in Queensland and New South Wales. Margaret has a strong background in clinical governance, workforce planning, patient focused engagement, change management and development of new services.

Margaret considers herself privileged with the many opportunities she’s had to analyse health models overseas and develop new or evolve existing health services in Brisbane, all the whilst strengthening partnerships with doctors, staff and the community. Margaret’s career highlight was developing a new maternity service in Brisbane which took 2 years of planning but was a success for all involved with strong doctor, staff, and community engagement, reflecting on the first health babies born at the facility which is now a school.

Margaret has managed the start-up and growth of oncology centres, commissioning new developments and delivering innovative ways to deliver the best patient focused, clinical care. Margaret is patient care and about developing the nurses of the future, providing opportunities for our nurses to grow and reach their full potential in service excellence through respect, integrity, innovation and compassion.

Ken Hilliard Business Development Manager B Med Sc

Ken has over 17 years’ experience in the medical industry and brings a natural leadership and a strong understanding of the Private healthcare sector to his position as Business Development Manager at Montserrat Hospitals.

Prior to joining Montserrat Ken held a number of senior positions and has experience in Hospitals, cancer services, Pathology and Radiology.  Ken believes in relationship building with a strong focus on strategic planning and positive marketing outcomes. He has a passion for creating partnerships with doctors who are looking at entering the private space and experience in Doctor recruitment, marketing, promotions and hospital Mergers & Acquisitions.

Debora Evans National Quality and Training Manager

Debora joined Montserrat in 2021 with an extensive clinical, education and management background spanning more than 25 years. Having trained at the University Hospital Southampton NHS FT, Debora went on to complete post-graduate qualifications in Critical Care, Anaesthetics and Post Anaesthetic Care, Management and Leadership, as well as Education.

Debora’s well versed in managing interprofessional education across perioperative departments and has presented on perioperative topics at various forums. She has also worked as a Clinical Facilitator, Tutor and Lecturer at several Universities and TAFE.

Debora is passionate about safe and effective patient outcomes, and improving performance by auditing, assessing, educating and re-engineering management systems and processes. Debora enjoys the benefits of team collaboration and consultation to provide quality education across the business.

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