Key People

Michelle believes that exceptional patient care and experience go beyond simply meeting expectations – it’s about surpassing them from the patient’s perspective. She holds firm that patient advocacy and centred care are fundamental to healthcare delivery.

Michelle’s healthcare career, which began in the 1980s, was sparked by her early interest in the field. Now, four decades later, Michelle has numerous Nursing Degrees, a Master of Business Administration, and has completed the AICD Directors Course. Her strategic management experience spans operations, finance, clinical, and administrative sectors, ensuring patient care remains at the core of every position she undertakes, no matter the constraints.

Over the past 15 years, she has held executive roles across the clinical and commercial sectors. Her clinical expertise and sharp commercial acumen, ensure that patient outcomes remain the priority as she navigates business growth. This dedication to enhancing patient care deeply resonates with the Nexus values, reflecting a commitment to doing more great things for patients.

As Queensland’s Operations Director, Michelle’s daily mantra, “Listen, Learn, Lead,” ensures she attentively captures her team’s insights, continuously expands her knowledge, and skilfully steers operations towards excellence.