Helen has over 35 years’ experience working in the health care system. She commenced her career as a Registered Nurse / midwife in various clinical areas.. She then took on management roles in departments in both acute and subacute healthcare settings. For the last 11 years, she has lead health services in a CEO / GM role, driving and being responsible for, business/ financial performance, strategic growth and clinical / operational day to day managing of the facility.
Helen has experience in change management and leading her teams through change in smaller regional healthcare settings. She has always had a strong focus and involvement “on the ground” with the day to day running of hospitals and a keen interest in the people working within, to drive a positive workforce culture and enable people to be the best they can be. She believes cohesive highly performing teams create and achieve an excellence in customer service provision and ensure the maximum level of patient satisfaction with optimised clinical outcomes is always strived for.
Commencing with the Montserrat group in 2012 whilst undergoing her Bachelor Degrees, Nadia initially began in the Call Centre and moved throughout roles in the business into her current role as Business Manager at Westside. This variation in her role has allowed Nadia a wide view of the daily operations of the business which in turn allows her to influence change across the business to ensure staffing & patient efficiencies are possible.
From late 2018 Nadia moved into the Business Manager role of Westside Private Hospital, assisting in the daily running and theatre scheduling of Westside Private Hospital.
Nadia’s background ensures she is able to be involved in a number of group-wide projects in addition to her responsibilities at Westside as the Montserrat group expands Nationally.
RN, Grad Dip Nursing, Grad Dip Legal, Cert Periop Nursing, Clin Tech. Cert
Debra commenced at Montserrat in October 2017, bring over 35 years’ experience as an Registered Nurse, primarily in the Peri-Operative environment. She commenced in the operating theatres upon finishing her general training and became an experienced scrub/scout in a wide range of specialties as well as perioperative management. Her interest in nursing education led to her becoming a perioperative nurse educator, successfully writing and implementing an accredited 12 month novice perioperative nurse graduate program. Throughout these years Debra also gained experience in nursing administration in a major tertiary hospital setting.
From nursing education, Debra moved into Risk and Quality Management spending three years driving this service at a major Brisbane tertiary facility. She left the hospital setting in the early 2000’s spending three years as a Medico Legal Risk Manager. Returning to the clinical setting the next 8 years were spent managing multi-specialty day hospitals and at the end of 2014 Debra took a break from full time work and used her experiences to move into auditing of hospital and health services.
Complementing her enthusiasm for education, risk and quality and the delivery of safe and effective patient care and outcomes she brings to Montserrat a wealth of experience complemented by her formal qualifications. She has been the Vice President of the Australian Day Hospital Association (now Day Hospitals Australia) and also spent many years on the Executive of Day Surgery Nurses Association Queensland.
Ken has over 17 years’ experience in the medical industry and brings a natural leadership and a strong understanding of the Private healthcare sector to his position as Business Development Manager at Montserrat Hospitals.
Prior to joining Montserrat Ken held a number of senior positions and has experience in Hospitals, cancer services, Pathology and Radiology. Ken believes in relationship building with a strong focus on strategic planning and positive marketing outcomes. He has a passion for creating partnerships with doctors who are looking at entering the private space and experience in Doctor recruitment, marketing, promotions and hospital Mergers & Acquisitions.